Bookings, Cancellations & No-show Policy
However, the following rules apply…
If you cancel or rearrange with between 24-48 hours notice, you will be charged 50% of the total appointment cost.
If you cancel or rearrange with less then 24 hours notice, but at least 3 hours before your appointment, you will be charged 75% of the total appointment cost.
If you cancel or rearrange your appointment with less then 3 hours notice, or if you don’t turn up to your appointment, you will be charged the full cost of your appointment.
In the interest of keeping our policy fair for everyone, there are NO exceptions to these rules (including COVID related reasons).
Please ensure you are happy with these terms before proceeding with a booking.